Starbucks

Reviews about Starbucks

• 1 / 5

  By Adiroma615
  Ive been pretty loyal to these guys despite them moving at a snails pace since they opened, until today. Today my girlfriend and I tried out the mobile ordering on the app which gave us a time window of 4-9 minutes-no problem. We arrive and my drink is ready and waiting, hers is no where to be found. After waiting 12 minutes we ask where her drink is. The barrista tells us that they're actually out of mocha. So despite not telling us when we got there that something required for the drink needs to be made she right away gets an attitude when asked how long the mocha would take to prepare for the drink. I ask for a manager and she claims she is a manager and can't give me the simple eta I'm asking for on the mocha needed for the drink. She offers my girlfriend a 4 dollar refund card instead of trying to deal with the situation and while we're in the middle of talking rudely walks away while I'm in the middle of a sentence to get another manager while there's about 15 cups ready to be made in front of her. My girlfriend ended up getting a small iced coffee out of it which wasn't remotely close to what she wanted and wasted around 20 minutes of our time for the whole ordeal. I give these people over 100 dollars a month and it ends today. This place is a disgrace and wouldn't last 2 minutes in the city.
  November 22, 2016